SMS Privacy Policy

At Westermann Commercial Appliance, we take your privacy seriously. This Privacy Statement outlines how we collect, process, and protect the personal information you provide in connection with the Federal Communications Commission (FCC) Telecommunications Certification Registration (TCR). To contact us directly you can e-mail us at westermannca@gmail.com or contact us at 719-244-1486.

1. Information We Collect

In the process of registering for the TCR, we may collect the following types of personal and organizational information:

Personal Information: Name, contact details (phone SMS number, e-mail address), and other identifiers associated with the registration. We do not collect data from minors or anyone under the age of 13.

Organizational Information: Business name, physical address, Tax Identification Number (TIN), and other relevant data about your organization or entity.

TCR Registration Details: Information necessary for completing the registration, including registration numbers, certifications, and compliance-related documentation.

Communication Data: Records of communication with our team regarding the TCR process, including SMS, support inquiries, and feedback.

2. How We Use Your Information

The personal and organizational information we collect will be used for the following purposes:

To communicate with you or your organization about repair requests/quotes, installation requests/quotes, and general maintenance requests.

To fulfill legal, regulatory, and compliance obligations required by the FCC and other relevant authorities.

To maintain records of the TCR registration for future verification or audit purposes.

To provide customer support or respond to inquiries regarding your registration.

SMS opt-in or phone numbers for the purpose of WCA SMS are not being shared.

3. Legal Basis for Processing

We process your personal data in accordance with applicable data protection laws, including: US data privacy laws and privacy laws in the state of Colorado.

Contractual Necessity: The processing is necessary to complete and manage the TCR registration.

Legal Obligation: We may process your information to comply with legal or regulatory requirements, including those mandated by the FCC.

4. Data Sharing and Disclosure

We will not share your personal or organizational information with third parties except in the following circumstances: Working with third-party distributers to order replacement parts shipped directly to our customer’s location when necessary.

SMS opt-in or phone numbers for the purpose of WCA SMS are not being shared.

FCC and Regulatory Authorities: As required by law, we may disclose information to the FCC or other relevant authorities to comply with regulatory or legal obligations.

Third-Party Service Providers: We may share information with trusted third-party service providers who assist in the registration process, such as IT service providers, payment processors, and legal consultants, all of whom are required to uphold strict confidentiality and data security standards.

5. Data Retention

Your personal and organizational information will be retained only as long as necessary to:

Complete the TCR registration process and address any post-registration needs.

Comply with legal, regulatory, or contractual obligations.

Respond to inquiries or resolve disputes.

Once the retention period has expired, your data will be securely deleted or anonymized in compliance with applicable laws.

6. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security audits. However, no data transmission or storage system can be completely secure, and we encourage you to take necessary precautions when sharing personal information.

7. Your Rights Regarding Your Data

Under applicable data protection laws, you have the following rights regarding your personal data:

Access: You may request access to the personal data we hold about you.

Rectification: You may request that any inaccurate or incomplete personal data be corrected.

Erasure: You may request the deletion of your personal data, subject to certain legal exceptions.

Restriction of Processing: You may request the restriction of processing of your personal data in certain situations.

Data Portability: You may request a copy of your personal data in a structured, commonly used format.

Objection: You may object to the processing of your personal data for specific purposes.

To exercise any of these rights, please contact us using the details provided below.

8. International Data Transfers

If your data is transferred to a jurisdiction outside of your country or the European Economic Area (EEA), we will take appropriate steps to ensure that your personal data is protected, such as using Standard Contractual Clauses or other mechanisms that comply with relevant data protection laws.

9. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our data practices or applicable laws. Any updates will be communicated to you through appropriate channels and will be posted on our website.